Returned goods

Terms and conditions for returning goods:

-Within 8 days after receipt of delivery, one of our staff must be notified that you wish to return parts

-Return costs are 15% of the sales price

-Used and/or dismantled parts cannot be returned

-Electronic parts and electrical components cannot be returned

-Parts bought specially for you cannot be returned

-An exception may be made to the terms and conditions if items are returned due to the fault of Verhoeven or one of its staff or if parts are to be exchanged

Procedure for returning parts:

-If you wish to return a part you have received, you must notify the branch from where you purchased the material within 8 days

-The relevant staff member will give you a return number which you must quote on the consignment to be returned

-Parts must be soundly packed and as far as possible in the original packaging, and must be marked with the return number

-Parts may be delivered personally or by post or package service to one of the branches.